Question 1

What should I do in a dental emergency in Geneva?

Accepted Answer

Fill in our short online form and we connect you with an available partner dentist. We respond quickly 7 days a week: Mon-Fri 8am-9pm, Sat 9am-6pm, Sun 10am-4pm. For knocked-out teeth, send your request immediately as time is critical.

Question 2

Do I need an appointment for a dental emergency?

Accepted Answer

Fill in our online form and we will find you an available dentist, usually with a same-day appointment within the hour. Requesting ahead through the form is best so the partner clinic can expect you — the dentists we connect you with see patients by appointment.

Question 3

How much does emergency dental treatment cost in Geneva?

Accepted Answer

Our fees start at CHF 300 for an emergency consultation including X-rays. We always provide a written quote before any additional treatment. No hidden fees, transparent pricing guaranteed. Night surcharge (8pm-8am): +CHF 65. Sunday/public holiday surcharge: +CHF 45.

Question 4

Do you have English-speaking dentists?

Accepted Answer

Yes. The dentists in our network include English-speaking dentists specifically to serve Geneva's large expat and international community. Many patients work at international organizations such as the UN, WHO, ICRC, and CERN. The consultation and treatment can be conducted entirely in English.

Question 5

Do you accept dental insurance?

Accepted Answer

We work with most complementary dental insurance providers. We provide all necessary documentation for insurance reimbursement. Contact us for more details about your specific insurance plan.

Question 6

What areas of Geneva do you serve?

Accepted Answer

We serve patients from all over the Canton of Geneva including: Geneva Centre, Carouge, Lancy, Vernier, Meyrin, Onex, Thonex, Chene-Bougeries, Grand-Saconnex, Plan-les-Ouates, Bernex, and Champel. We also welcome patients from Nyon, Lausanne, and cross-border patients from Annemasse.

Question 7

What is a dental abscess and is it an emergency?

Accepted Answer

Yes, a dental abscess is always a dental emergency. It is a bacterial infection that can spread rapidly. Symptoms include severe throbbing pain, facial swelling, fever, and a bad taste in your mouth. Contact us immediately if you suspect an abscess.

Question 8

My tooth was knocked out - what do I do?

Accepted Answer

Act immediately. Pick up the tooth by the crown (not the root). Rinse gently with water but do not scrub it. Keep it moist - ideally place it back in the socket, or store it in milk or your own saliva. Contact us instantly - re-implantation is most successful within 30 minutes.

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